OkFun Privacy Policy

At OkFun, we respect your privacy and are committed to protecting the personal data you share with us when you register, deposit, play or otherwise interact with our platform. This policy explains what information we collect, why we collect it, and the choices you have regarding your data when you use OkFun, including the okfun app and ok fun app on mobile devices. OkFun is operated by Smartplay Ltd under licence No. ALSI-202503010-FI1 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros.

Information We Collect

We collect several categories of information to provide, secure and improve our services. Here at OkFun, we gather data directly from you, automatically through your use of our site and app, and sometimes from third parties such as payment providers and verification agencies.

  • We collect registration details such as your name, date of birth, email address, phone number and country of residence when you create an okfun login.
  • We collect identity verification documents, such as proof of identity and proof of address, to comply with our licensing obligations.
  • We collect financial information, including deposit and withdrawal history, payment method details and transaction records across Visa, Mastercard, bank transfer and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Dogecoin and Tether.
  • We track your gaming activity, including games played, wagers, wins and bonus usage, to operate our Welcome bonus, reload offers and loyalty programme.
  • We automatically collect technical data such as IP address, device type, browser information and session logs when you access OkFun casino through desktop web, mobile web or the okfun app for Android.
  • We may receive communication records when you contact our support team via live chat or e-mail.

How We Use Your Data

Our OkFun platform uses your personal data for clearly defined purposes connected to running a safe and compliant gambling service. Our Okfun team only processes data that is necessary and proportionate to these purposes.

  • We use your data to create and manage your okfun casino login and account.
  • We use your data to process deposits and withdrawals, including applying withdrawal limits and pending time requirements.
  • We use your data to verify your identity and age, and to prevent fraud, money laundering and underage gambling.
  • We use your data to administer bonuses such as the Welcome package, VIP Welcome Pack, Monday Reload and other promotions, including monitoring wagering requirements.
  • We use your data to communicate with you about account activity, promotions and changes to our terms.
  • We use your data to comply with our licensing obligations under the Government of the Autonomous Island of Anjouan.

Legal Basis for Processing

We process your information on the basis of contractual necessity, our legitimate interests in operating a secure casino, your consent where required, and our legal obligations under applicable gambling and financial regulations. Where we rely on consent, for example for certain marketing communications, you may withdraw it at any time.

Sharing Your Information

We do not sell your personal data. However, Our OkFun service relies on trusted partners to function properly, and we may share limited data with them where necessary.

  • We share data with payment processors to handle deposits and withdrawals across supported currencies, including EUR, GBP and cryptocurrencies.
  • We share data with identity verification providers to confirm your age and identity.
  • We share data with our game providers, such as Playson, Booongo, Hacksaw Gaming and BGaming, as required to deliver gameplay.
  • We share data with regulators and law enforcement where legally required.
  • We share data with IT and customer support providers, including our Intercom-based live chat system.

Cookies and Tracking Technologies

We use cookies and similar technologies on ok.fun and within our okfun app to remember your preferences, keep you securely logged in, and analyse how our site and okfun slot sections are used. You can manage cookie settings through your browser, though disabling certain cookies may affect your experience when using okfun online casino services.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to meet our legal, tax and licensing obligations. Where you close your okfun casino account, we may still retain certain records relating to transactions and verification as required by law.

Data Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, loss or misuse. Our OkFun systems use encryption and secure servers to safeguard personal and financial data, including information submitted through the ok fun app or our desktop platform.

International Data Transfers

As we serve players across markets including Australia, Canada, the Netherlands and Germany, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place whenever such transfers occur.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. We aim to honour these rights promptly and transparently.

  • You have the right to request access to the data we hold about you.
  • You have the right to request correction of inaccurate information.
  • You have the right to request deletion of your data, subject to our legal retention obligations.
  • You have the right to object to or restrict certain processing activities.
  • You have the right to withdraw consent for marketing communications at any time.

Restricted Jurisdictions

We do not knowingly process data from, or offer services to, residents of restricted countries listed in our terms, including the United States of America, Poland, Malta and others specified in our compliance documentation.

Children's Privacy

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect data from minors, and any account found to belong to an underage individual will be closed immediately.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically whenever you use OkFun, whether through okfun casino login on desktop or the okfun app download on your mobile device.

Contact Us

If you have questions about how we handle your data, you can reach our support team 24/7 via live chat or by emailing [email protected]. We are here to help with any privacy-related concerns regarding OkFun.